Find Work / Recruitment Process
Our recruitment process is designed to help ensure healthcare professionals are appropriately recruited, checked and matched before being considered for assignments.
We look beyond qualifications. We consider values, experience, conduct, training, competencies and suitability for the role.
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Right Person. Right Skills. Right Setting. Right Match.
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01
Complete your application with information about your:
We review your application against the types of roles and assignments you are seeking.
02
Suitable applicants progress to an interview.
We explore your experience, values, communication, professional conduct, understanding of safeguarding, responsibilities and suitability for healthcare work.
Role-specific and scenario-based questions may also be used.
03
Depending on your role and jurisdiction, checks may include:
Any relevant gaps or inconsistencies may require clarification before recruitment can progress.
04
We review training relevant to your role and the assignments you may undertake.
This may include areas such as:
Requirements will vary according to the role, setting and assignment.
05
A training certificate does not automatically demonstrate competence.
Where an assignment requires specific competencies, we consider appropriate evidence of the worker’s knowledge, experience, practical competence and professional scope of practice.
For complex care this may include:
06
Where professional registration is required, it will be verified with the relevant professional regulator.
For Registered Nurses, this includes verification of NMC registration.
07
Before being considered ready for appropriate assignments, the required recruitment and compliance information must be satisfactorily completed.
Being registered with us does not automatically mean you are cleared for every assignment. Individual clients, settings and roles may have additional requirements.
08
Once appropriately cleared, we create a professional staffing profile containing relevant information such as:
Relevant information can then be used to support appropriate client and assignment matching.
09
We consider more than availability.
Our matching process considers:
For specialist assignments, the required competencies must match the needs of the assignment.
10
Once appropriately matched and the relevant assignment requirements are satisfied, you can be considered for deployment.
You should receive appropriate assignment information so that you understand where you are working, the role expected of you and any relevant requirements before commencing work.
The MUM Test
Throughout recruitment, we ask:
Qualifications may get someone through part of the process. Values, competence, professionalism and suitability determine whether the match is right.
M
Your loved one first.
U
Understanding always.
M
Protect privacy and respect.
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